IT support, automation, artificial intelligence and training, for businesses and individuals. We start from what you need, and stay with you all the way through.
A busy business or a stubborn computer, we first tackle what costs you time, so tomorrow runs fine.
Tradespeople, shops and small businesses
We find what costs you hours every week, then simplify, connect or automate, only where the gain is real.
At home around Cavaillon, or remotely
Slow computer, virus, Wi-Fi, printer, new phone, photos to back up: describe the problem in your own words.
Before talking about AI, we look for the leaks: re-typing, reminders, calls, information lost between two tools. Hours that slip away every week, and that we can give back to you, neat.
The same information goes from an email to a spreadsheet, then to the quoting software, then into a document.
The data exists, but nobody knows which tool, folder or conversation holds it.
Quotes, unpaid invoices, missing documents: everything relies on memory and interrupts the day.
You can't pick up, and a missed call is often a lost customer. Every call can be answered, logged or transferred.
Reports, summaries and forms take hours even though the data already exists.
Each piece of software works, but you are the bridge between them.
Each solution has its own page. Not sure yet? The first consultation is there to point you the right way.
Computers, network, printers, backups and security, at home around Cavaillon or remotely.
Quotes, reminders, reports, CRM: information flows between your tools with no re-typing.
Choose your approved platform, update your invoices and train your team before e-invoicing becomes mandatory on 1 September 2027.
A switchboard that answers when you can't, books appointments and sends you a summary of every call.
Your ways of working (quotes, customer replies, reports) turned into reusable AI assistants, delivered ready to use.
A review of your processes and a costed roadmap, from quick wins to larger projects.
Learn to use AI and your everyday tools on your own documents, alone or as a team.
Detailed service pages are in French. Ask us in English during the consultation.
We work with the tools you already use: Microsoft 365, Google Workspace, Claude, ChatGPT, Make, n8n, Zapier, HubSpot, Notion, Bitwarden. These names are examples, with no commercial partnership.
Whether your business is losing hours or you are stuck in front of your computer, we apply the same method, with the same care.
The best automation is sometimes the one you never need to build.
If a step can be removed, we start there.
You describe the need, the blocker or the lost time. We never assume the solution in advance.
We weigh impact, urgency and effort to choose the right starting point, with an agreed price.
We simplify, repair, connect, automate or train. If another professional is better placed, we refer you.
We test the result with you, explain what was done, and only suggest a next step if it is useful.
A repair, an installation, a specific set-up. The price is fixed beforehand.
Diagnosis, roadmap, then roll-out, step by step, at your pace.
Maintenance, support and improvements over time, so everything keeps working.
Hands-on training to make you independent with AI and your tools.
Typical scenarios. Real results depend on your tools, volumes and organisation.
Information is gathered on site, then written up in the evening.
Voice notes, photos, notebook and emails, then the quote typed by hand and chased manually.
Information is filed under the right client, the draft quote is ready and the reminder is scheduled.
Goal : Less re-typing, faster follow-up, without changing habits on site.
After each meeting, reports and follow-ups take time and arrive too late.
Scattered notes, CRM entry, email, task, reminder: all done by hand.
One entry produces the report, updates the CRM, drafts the email and creates the next actions.
Goal : Systematic follow-up, and more time for clients.
Requests arrive through several channels and must be read, sorted, assigned and tracked.
Shared inbox, internal forwarding, document hunting, reply and tracking across several tools.
The request is classified, key data extracted, the case assigned and a reply drafted for approval.
Goal : Less manual sorting, a clear view of every request.
Opening hours, availability, bookings: the same calls come in all day.
Every call takes someone's time, even when the answer is always the same.
A voice agent informs, qualifies, books the appointment and passes you the context of calls that need a human.
Goal : Repetitive calls are absorbed, you keep the conversations that matter.
The new computer has arrived, but files, accounts, software and backups are scattered.
Random transfers, forgotten passwords, duplicate folders and guesswork settings.
Data is backed up and transferred, accounts reconnected, essential software installed and choices explained.
Goal : A clean, secure computer you understand, without losing your weekend.
Four settings, an instant result. The calculation runs in your browser: nothing is sent.
Your three priorities
Attach this result to my message
Indicative estimate, based on average gains by task type, over 47 working weeks. It helps you prioritise.
No need to know the name of the fault. Tell us about your situation, we find the solution.
“I created TIMEBACK with a simple idea: technology should remove constraints, not add them.”
TIMEBACK always starts from the real problem, whether it is a business process or a computer that no longer works. When I can solve it, I do. When another professional is better placed, I refer you to them.
TIMEBACK is based at 51 rue Chabran, Cavaillon. Home visits around Cavaillon and remote support across France.
No. Simply describe what is costing you time or what isn't working. The choice between organisation, repair, automation, AI or training comes afterwards.
The first consultation is free. After that, every job or project has a clear quote that you approve before work starts.
Yes, around Cavaillon: L'Isle-sur-la-Sorgue, Le Thor, Robion, Cheval-Blanc, Coustellet, Apt, Avignon, Carpentras, Pertuis, Châteaurenard and Orgon. Elsewhere, secure remote support is usually enough.
No. Some situations are better solved by a clear rule, a form, a connection between two programs or removing a step. AI is only used when it brings a real gain.
Since 1 September 2026, every VAT-registered business must be able to receive electronic invoices. From 1 September 2027, small businesses and micro-enterprises must also issue them through an approved platform. TIMEBACK helps you choose the platform, update your invoices and train your team.
Yes. TIMEBACK trains business owners, teams and individuals on everyday AI tools: writing good requests, creating reusable assistants, working safely with your documents.
Often, if it has the necessary features, exports or connections. We check feasibility before proposing anything.
Access, retention, subcontractors and security measures are defined with you before anything is set up. Nothing is shared without your consent.
Book your free consultation, or write to us: we usually reply within one business day.
With Rémi, by video call. You leave with:
Free, no commitment, no jargon.
A conversation to take stock, spot what slows you down and leave with a first concrete idea.
